DoubleTree by Hilton Hotel Grand Key - Key West

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Fast facts

Check in from
16:00
Check out by
11:00
Breakfast
Breakfast available.
Pets
Pets allowed with extra charge.
Children
Children are welcome at this hotel.

Amenities

Wi-Fi
Parking
Air conditioning
Airport shuttle
Pool
Fitness centre

More about DoubleTree by Hilton Hotel Grand Key - Key West

DoubleTree by Hilton Hotel Grand Key - Key West

DoubleTree by Hilton Grand Key Resort offers free shuttle service to and from historic Old Town Key West and Key West International Airport Doubletree Resort by Hilton Grand Key Resort – Key West.

Ratings and reviews

Cleanliness
4.5
Location
4.0
Service
4.0
Rooms
4.0
Value
4.0
Sleep quality
4.5

Traveller reviews

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Mentioned by travellers

Comment: 3 Mar 2025

Stayed in: Feb 2025

It was a comfortable, enjoyable trip, warm, clean, roomy, quiet, great huge breakfasts, helpful & pleasant hotel staff, great shuttle to downtown & back. Great sights & historical things to see. Wonderful hotel pool with beautiful palm trees & plenty of seating, including outside seating to have breakfast, and a bar.
Couple

Comment: 8 Mar 2025

No thanks

What’s good - location , free bus in & out of the Old Town
What’s not so good - check in experience like a budget chain - no recognition, tried room , chipped and dated furniture, leaking shower with replastering done by an infant, a safe not fixed to the wall, a door that has a 1/2 play when locked and 20mm brown bugs in the room and bathroom (damp?)
Pool is ok, what’s bad is booming music all day or a booming live music act. Want to chill & read? Not by this pool!
Housekeeping - I popped to the room to collect an item and housekeeping were mid clean, room open and cart outside. I stood for over 5 mins until someone sauntered back to finish the job and lock the room
There may be worse hotels in Key West but there are definitely better

Hotel response

Comment: 9 March

Andy, thank you for sharing your thoughts. It is good to hear that you appreciated the location and shuttle service. We are about to go under a major full property multimillion dollar renovation May-August 2025. Please come back after!
Couple

Comment: 25 Feb 2025

Close to the airport not downtown but prompt shuttle

Such mixed reviews on line, but we had a 5 star experience. Clean rooms: comfortable beds. Nice products. Good maid service. Nice complimentary water bottles and chocolate chip cookies every day. The shuttle was prompt to and from the airport and to downtown. We did not use the pool but the outside bar was nice. The break was pricey but they have a captive audience. You can order a la carte. It's close to the airport but not to downtown. Pet friendly. Small snack shop.

Hotel response

Comment: 26 February

MaryFLincoln, it’s wonderful to hear you had a 5-star experience at DoubleTree by Hilton Grand Key Resort-Key West. We’re glad you enjoyed the comfortable accommodations, daily treats, and convenient shuttle service. It’s great that you appreciated the outdoor bar and found our location convenient for the airport. We hope to welcome you back for another delightful stay.

Comment: 24 Jan 2025

Stayed in: Jan 2025

This place is in dire need of a ton of TLC, from electrical outlets that don’t work to chains on the ceiling fan, looks and feels old.

Comment: 19 Jan 2025

Stayed in: Jan 2025

Pro’s-pool and hot tub area was awesome, clean and well appointed. Proximity to Roosevelt blvd boardwalk was great, walked along the ocean daily. Check out was smooth, shuttle to old town was prompt, consistent and convenient. Bar service good but expensive.Con’s- there was a mold smell in the hallways and our room (3rd floor). No balcony in our room, about half of rooms don’t have balconies. Dated and worn floors. Breakfast Buffett was consistently bland and expensive. No pillow options, slept poorly every night. Overall this hotel is a poor value for the room rates but I get there is high demand for Key West travel. We would not stay here again.

Very good location

4.0

3990 S Roosevelt Blvd, Key West, 33040, United States|1.00 km from Key West International

10 things to dowithin 1.06 km

1.61 km
2.02 km
2.91 km

Transportationwithin 1.87 km

1.87 km

Airportwithin 5.07 km

1.00 km
5.07 km

Check in and check out

Check in from:

16:00

Check out before:

11:00

Good to know

Children

Children are welcome at this hotel.

Pets

Pets allowed with extra charge.

Breakfast

Breakfast available.

Breakfast menu

Buffet.

Breakfast options

American breakfast.

Breakfast price

$26 (≈USD 18.9)/person

Important information from the hotel

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform DoubleTree by Hilton Grand Key Resort in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Important information about the city

Guests must provide own credit card which matches name of reservation when checking in. The hotel will pre-authorize your card and the pre-authorization will be released if there are no extra charges or damage to the room when checking out. Some hotels and room types have special policies, please check with the hotel for more information.-

Accepted payment methods
The hotel accepts the following payment methods:
card logocard logocard logocard logocard logo

Cash

DoubleTree by Hilton Hotel Grand Key - Key West: FAQs

Yes, DoubleTree by Hilton Hotel Grand Key - Key West does have a restaurant.
At DoubleTree by Hilton Hotel Grand Key - Key West you can check in from 16:00, and you'll need to check out before 11:00.
Yes, there is parking available at DoubleTree by Hilton Hotel Grand Key - Key West.
DoubleTree by Hilton Hotel Grand Key - Key West is 5.7 km away from Key West city centre.
DoubleTree by Hilton Hotel Grand Key - Key West is in Key West, United States and is 5.7 km away from Key West city centre.