Swiss-Belresort and Villas Coronet Peak, Queenstown Hotels

Name: Swiss-Belresort and Villas Coronet Peak
Address: 161 Arthurs Point Road, Queenstown, Otago Region, 9371, New Zealand

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Fast facts

Check in from	14:00
Check out by	10:00
Breakfast	Breakfast available.
Pets	Pets allowed with extra charge.
Children	Children are welcome at this hotel.

Amenities

Wi-Fi

Parking

Front desk 24 hour

Restaurant

Non-smoking

Laundry

Exclusive facilities

Pets allowed

Accessibility

Disabled facilities

Accessible parking

Business facilities

Meeting facilities

Food and drink

Restaurant

Bar

Healthcare

First aid room

Hotel and outdoor facilities

Laundry

Non-smoking

Smoking areas

Garden

In the rooms

Heating

Shower

Hairdryer

Leisure and entertainment

Bowling alley

Billiards

Media and technology

Telephone

Fax

Photocopier

Services

Ski storage

Multilingual staff

Security

Front desk 24 hour

Luggage storage

Room service

Concierge

Transport and parking

Station shuttle

Parking

Shuttle service

WiFi and internet

Internet access

Wi-Fi

WiFi in common areas

More about Swiss-Belresort and Villas Coronet Peak

Swiss-Belresort and Villas Coronet Peak

Situated just 7 minutes’ drive from Queenstown’s lively centre, the 3.5-star Swiss-Belresort and Villas Coronet Peak features a restaurant for breakfast and dinner, bowling alley. Guests enjoy free WiFi throughout the hotel.

Ratings and reviews

Cleanliness

4.0

Location

4.0

Service

4.0

Rooms

3.5

Value

4.0

Sleep quality

4.0

Traveller reviews

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Mentioned by travellers

Couple

Comment: 9 Nov 2024

Out of town, but enjoyed the quiet place. There are 2 nice restaurants opposite the hotel. We are greeted by happy hotel staff that makes the stay pleasant.

Hotel response

Comment: 10 November

Dear Audrey,
Thank you for your review and for staying with us. It's great to hear that our staff made your stay pleasant. The people make the place, indeed. We hope we get to welcome you again sometime in the future.
Kind regards,
Verren Oraclle
Front Office Manager

Solo traveller

Comment: 9 Jan 2025

Stayed in: Jan 2025

Just one night Enough

I had a two night stay Swiss because all hotel in Queenstown booked when I cheeked in the front desk staff 08/01/2025 Asia lady she luck of customer service rude and she doesn’t know what she is doing if you don’t like this kind of job find another job don’t put your employees in bad spot ya if you get that vibe when you cheek in the whole experience horrible she even demanded my email address what the hell I provided my email address I can’t give her my work email but she insisted the hotel I booked pre paid and give my mobile phone agin maybe is not the hotel fault I think that her first day on job. She need a bit of training never expected such things in New Zeland. The hotel basic but clean however it getting old need a bit of renovation specially the carpet. The breakfast good had a bit of variety. The good things this hotel is the bus stop next to it you can get the city centre with 10 minutes a $2 fare. Do I need to go back maybe not that price you can get some other places but you desperately need accommodation you can stay one or two night.

Hotel response

Comment: 14 January

Dear 266fireww,
Thank you for your feedback. I’m sorry to hear about your check-in experience and appreciate you bringing this to our attention. We’ll address this with our team to ensure better service moving forward.
Regarding the email request, some booking platforms don’t share guest details to hotels, which is why we needed this information.
We’re glad you enjoyed the breakfast and convenient location, and we’ll consider your feedback about renovations. Thank you for staying with us, and we hope to provide a better experience if you visit again.
Kind regards,
Verren Oraclle
Front Office Manager

Couple

Comment: 5 Oct 2024

A convenient location outside Queenstown, less than 15 minutes drive. Also easy to go to Arrowtown for a half day. We'll-planned bathroom layout with hooks and rails around for bathtowels, clothings.

Hotel response

Comment: 7 October

Kia Ora,
Thank you for your kind review! We're thrilled to hear you enjoyed our convenient location, making it easy to explore both Queenstown and Arrowtown. It’s also wonderful to know that you appreciated the thoughtful bathroom layout. We always aim to ensure our guests have a comfortable and convenient space during their stay.
We look forward to welcoming you back on your next visit!
Warm regards,
Verren Oraclle
Front Office Manager

Comment: 9 Feb 2025

Stayed in: Feb 2025

Great staff working in a tired facility. No AC and poor airflow through the room. A fair accommodation for the price we paid.

Family traveller

Comment: 7 Jan 2025

Nice and clean room with basic amenities. As it's a hotel, there's no kitchen or microwave inside the room. There is a non-smart TV in the room but its response is very slow, we couldn't enjoy anything on the TV. There is no elevator for this 3 storey hotel, which is a negative factor if one has to carry heavy luggage to an upper floor. Moreover, though parking is available, as it's not next to the door, the luggauges have to be dragged over a gravel (or floored with small rocks) driveway. There is not much to do around the place, besides we couldn't find any gasoline stand or supermarket around here. Queenstown is only 10-15mins drive, so stay here and drive to Queenstown for main activities. Overall, a bit overpriced compared to location and facilities. We will consider staying again if necessary but will certainly look for other options if available.

Hotel response

Comment: 9 January

Dear Sanu Ehsan,
Thank you for your review. The hotel is 2 stories with short stairs. Our staff would be happy to assist you bring up the lugagge. We appreciate your comments about amenities and driveway, and we'll consider them for future improvements. Hope you enjoyed your time in Queenstown and thank you for staying with us.
Kind regards,
Verren oraclle
Fornt Office Manager
Verren Oraclle
Front Office Manager

Very good location

4.0

161 Arthurs Point Road, Arthurs Point, Queenstown, 9371, New Zealand|1.38 km from Shotover Jet

10 things to dowithin 1.48 km

1.39 km

1.29 km

1.38 km

Airportwithin 6.25 km

6.25 km

Check in and check out

Check in from:

14:00

Check out before:

10:00

Good to know

Children

Children are welcome at this hotel.

Additional beds

2 years old and over

Children can use extra beds for an additional charge of NZD 40.0.

3 years old and under

Children can use extra beds for free.

Pets

Pets allowed with extra charge.

Breakfast

Breakfast available.

Breakfast price

$23 (≈NZD 30.0)/person

Breakfast options

English breakfast.

Breakfast menu

Buffet.

Important information from the hotel

Please inform Swiss-Belresort and Villas Coronet Peak in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of NZD 250 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Please note that there is a 3% charge when you pay with a Visa or Mastercard credit card, debit card or EFTPOS. There is a 4% charge when you pay with an American Express or JCB credit card. The pet stay fee is chargable at $150 (per pet, per stay), unless included in the Pet Friendly package rate. Maximum 2 pets in one room, maximum weight of pets is 20 kilograms (dogs and cats only). For 1 paying adult meal, 1 kid eats for free from the kids menu. remaining kids pay at the normal rate. Guests are required to show a government issued photo identification and the physical credit card upon check-in. Please inform Swiss-Belresort and Villas Coronet Peak in advance of your expected arrival time. For special requests, you can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Please note that all Special Requests are not guaranteed as it is subject to availability and additional charges may apply. An incidental deposit will be collected upon arrival. $100 for standard hotel room and $250 for 2bedroom or 3 bedroom Villa (Per stay).This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

Accepted payment methods

The hotel accepts the following payment methods: