Riu Palace Jamaica - Adults Only - All Inclusive Elite Club
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Fakta pantas
Daftar masuk dari | 15:00 |
|---|---|
Daftar keluar selewat-lewatnya pada | 12:00 |
Sarapan | Sarapan tersedia |
Haiwan peliharaan | Haiwan peliharaan tidak dibenarkan |
Kanak-kanak | Kanak-kanak tidak dibenarkan di hotel ini |
Kemudahan
Wi-Fi
Tempat letak kereta
Penyaman udara
Kolam renang
Pusat kecergasan
Spa
Maklumat lanjut mengenai Riu Palace Jamaica - Adults Only - All Inclusive Elite Club
Riu Palace Jamaica - Adults Only - All Inclusive Elite Club
Terletak di Montego Bay, 14-minit berjalan kaki dari Pantai Half Moon Point, Riu Palace Jamaica - Adults Only - All Inclusive Elite Club mempunyai penginapan dengan kolam renang luaran, tempat parking peribadi percuma, pusat kecergasan dan taman.
Penarafan dan ulasan
Kebersihan5.0
Lokasi4.5
Perkhidmatan5.0
Bilik4.5
Nilai4.5
Kualiti tidur4.5
Ulasan pengembara
Tapis mengikut
Isih mengikut
Disebut oleh pengembara
Pelancong berkeluarga
Komen: 8 Mac 2025
Amazing holiday - cannot fault it
We are just back from a 1 week stay at the Riu palace JA. We are a couple in our late 20s who travelled with my parents (mid 50s). My parents are staying for 2 weeks.
Overall:
The hotel far exceeded my expectations. I had hesitations given some of the mixed reviews however this was one of the best holidays I’ve ever had and I’m quite well travelled, having seen much of the Caribbean. The hotel is immaculate and so are the grounds and the pools. Food hygiene is also great which is amazing for me as I often get sick when travelling.
Riu reggae & Riu MoBay access:
If you stay at the palace, you get access to all the activities at the reggae and mobay, however you don’t get access to their a la carte restaurants (tui website advises otherwise). You can go to the reggae buffet for 3 meals a day however only the MoBay buffet at lunch. The Friday night parties are held at the mobay and are HUGE, like literally probs near 1000 people and are like a proper club night. The mobay side is HUGE as well, like 6 pools, waterpark and constant activities etc. the reggae side is also big but not comparable to the mobay side.
Hotel & rooms:
The palace is actually quite small with only 2 pools but there are only a few rooms so there’s more than enough space for everyone at the pools and beach. The beach is stunning at all 3 but the palace beach is by far the quietest. Walk round to the reggae beach for an amazing sunset (usually about 6-6.30pm is best). The beach at the palace had seaweed on one day which wasn’t ideal and it’s not great for snorkelling, however it’s clean and warm.
The hotel rooms are very large and clean. Plenty drinks in the room and in the fridge. Cleaning ladies are lovely and come twice a day. Sheets and towels can be changed whenever you like. The hotel rooms are also very sound proof which is great as you don’t hear noise from the neighbouring hotels or the pools.
Beach/pool towels however can only be refreshed once daily which is one of the few downsides in this whole holiday, however not the end of the world at all.
You need to download the app as soon as you arrive or beforehand to ensure you can book restaurants. If travelling with more than one booking (ie across 2 or more rooms) you need to all individually book the restaurants and declare in the notes that you’d like to share your table with another room. This is fine but made the availability a bit trickier to find. However, we would book one table for 6.30 and another for 7 and show up both at 6.30 and that would be no issue.
There’s not a huge amount of walking green space in the palace however there is plenty across the 3 resorts if you like to get your steps in.
All the staff are incredibly friendly and go above and beyond. Special shout out to the VERY GOOD entertainment team, string bean, genius etc, who are constantly dancing and bringing up the atmosphere, without being over bearing or making you feel obliged to join in.
Food & drinks
Cannot stress enough to ignore the bad food reviews. I ALWAYS get sick on holiday and didn’t this time, the food hygiene was impeccable and all the chefs, even in the buffet take huge pride in what they are putting out.
My mum is gluten free and the head chef regularly came to check on us to find out what special dishes she’d like made each day on top of the already very good gf selection. Fresh gf pasta, whenever she wanted. The gf bread is more like a muffin/crumpet so you could avoid this, they also use this to make the gf pizza and so would avoid that too but the pasta is 10/10.
Fresh meat and fish grilled and roasted every day, 3 times a day. Food always fresh. Can’t complain.
Krystal was the only restaurant I wasn’t overly impressed with as the portions were a bit small, however the other asian, zen, was really good with loads of choice and done in a tapas style so you got to try a few dishes.
The Italian was good, it looks like there’s no pizza available however they have that on the buffet inside the restaurant for you to help yourself to on top of your main and desert.
Staff wise- shoutout to all the buffet staff, providing great service and entertainment in every meal. Singing constantly. Special shout out to dr phill.
With the drinks, we think they got stronger as the day went on. And stronger at mobay and reggae, however you just need to ask for your drink to be extra strong and they’ll add to it no bother. The wine was also far better in the palace than the other rius.
Activities:
The activities here were constant, during the daytime, the entertainment team are constantly putting on activities and games and even a foam party on Wednesday. You can join in with group activities or play games on your own.
Water sports - palace guests can access them at either the reggae or the mobay side. At the reggae there are 2 kayaks, a 2 seater peddle boat and a 4 seater peddle boat (however 4-seater was faulty), and 2 paddle boards, one of which doesn’t have a fin so can make navigation challenging. There’s also the same at the mobay side.
I had one negative experience using these at the mobay side where the staff member continuously messed us around and I ended up not getting to go out as he gave the kayak to someone else who came after me. When going to the reggae side, it seems like this is only an issue with this one staff member and not the general experience. The ladies at the reggae side were always very helpful.
They also sold us a half day catamaran trip for $80pp which picked us up at 9am and took us snorkelling off doctors cave beach and then to tropical bliss private beach, which was stunning. We returned back at 12.30. Pick up and drop off are both from the reggae beach which made this even better as no taxi time. We also got very lucky and got the whole catamaran to ourselves (group of 4) when the boat was meant for 40.
The night activities were decent. The aqua ballet and circus show were questionable, however decent if you want something to do/watch. The steel drum band however were incredible. They put a huge show on, dancing and playing for an hour. This was one of the highlights of our whole trip.
Jamaica as a destination:
STUNNING. VIBES. LIVELY. 10/10
I cannot fault Jamaica at all. The country is beautiful, the people are all so vibrant and happy, and everywhere we saw was exceptionally clean.
I can’t stress enough how safe I felt. My mum and I went for a walk to the nearby shopping mall and literally had truck drivers helping us cross the busy road both times we tried to cross. Everyone goes above and beyond to help out.
Even when we went into mobay for a day, everyone was very friendly and happy to chat and help us out.
Weather:
Ignore the forecasts that say rain every day. It really does just rain for an hour or so, torrential (don’t get me wrong) but then it clears and you’re usually grateful for the rain as it reduces the humidity. The resort are proactive in adapting any entertainment to accommodate the weather as well. Overall we had great weather, clear skies and 29 degrees consistently with uv of about 7-9 at midday.
Airport:
The airport is literally 10 mins away from the hotel. We prebooked a taxi for our arrival and paid $35usd for this which seemed reasonable. Apparently the tui bus took a while to leave the airport.
We did get the tui collection on departure and got picked up at 2pm and our flight was 4.30, we thought this wasn’t a lot of time however was definitely proven wrong as we arrived at the airport by 2.15 and had got through security and bag drop by 2.50.
There is loads of really good shopping at the airport and also plenty seating. I heard people booked the lounge as they were told there’s not enough seating however this is definitely not true and we were there at peak time.
Overall:
The hotel far exceeded my expectations. I had hesitations given some of the mixed reviews however this was one of the best holidays I’ve ever had and I’m quite well travelled, having seen much of the Caribbean. The hotel is immaculate and so are the grounds and the pools. Food hygiene is also great which is amazing for me as I often get sick when travelling.
Riu reggae & Riu MoBay access:
If you stay at the palace, you get access to all the activities at the reggae and mobay, however you don’t get access to their a la carte restaurants (tui website advises otherwise). You can go to the reggae buffet for 3 meals a day however only the MoBay buffet at lunch. The Friday night parties are held at the mobay and are HUGE, like literally probs near 1000 people and are like a proper club night. The mobay side is HUGE as well, like 6 pools, waterpark and constant activities etc. the reggae side is also big but not comparable to the mobay side.
Hotel & rooms:
The palace is actually quite small with only 2 pools but there are only a few rooms so there’s more than enough space for everyone at the pools and beach. The beach is stunning at all 3 but the palace beach is by far the quietest. Walk round to the reggae beach for an amazing sunset (usually about 6-6.30pm is best). The beach at the palace had seaweed on one day which wasn’t ideal and it’s not great for snorkelling, however it’s clean and warm.
The hotel rooms are very large and clean. Plenty drinks in the room and in the fridge. Cleaning ladies are lovely and come twice a day. Sheets and towels can be changed whenever you like. The hotel rooms are also very sound proof which is great as you don’t hear noise from the neighbouring hotels or the pools.
Beach/pool towels however can only be refreshed once daily which is one of the few downsides in this whole holiday, however not the end of the world at all.
You need to download the app as soon as you arrive or beforehand to ensure you can book restaurants. If travelling with more than one booking (ie across 2 or more rooms) you need to all individually book the restaurants and declare in the notes that you’d like to share your table with another room. This is fine but made the availability a bit trickier to find. However, we would book one table for 6.30 and another for 7 and show up both at 6.30 and that would be no issue.
There’s not a huge amount of walking green space in the palace however there is plenty across the 3 resorts if you like to get your steps in.
All the staff are incredibly friendly and go above and beyond. Special shout out to the VERY GOOD entertainment team, string bean, genius etc, who are constantly dancing and bringing up the atmosphere, without being over bearing or making you feel obliged to join in.
Food & drinks
Cannot stress enough to ignore the bad food reviews. I ALWAYS get sick on holiday and didn’t this time, the food hygiene was impeccable and all the chefs, even in the buffet take huge pride in what they are putting out.
My mum is gluten free and the head chef regularly came to check on us to find out what special dishes she’d like made each day on top of the already very good gf selection. Fresh gf pasta, whenever she wanted. The gf bread is more like a muffin/crumpet so you could avoid this, they also use this to make the gf pizza and so would avoid that too but the pasta is 10/10.
Fresh meat and fish grilled and roasted every day, 3 times a day. Food always fresh. Can’t complain.
Krystal was the only restaurant I wasn’t overly impressed with as the portions were a bit small, however the other asian, zen, was really good with loads of choice and done in a tapas style so you got to try a few dishes.
The Italian was good, it looks like there’s no pizza available however they have that on the buffet inside the restaurant for you to help yourself to on top of your main and desert.
Staff wise- shoutout to all the buffet staff, providing great service and entertainment in every meal. Singing constantly. Special shout out to dr phill.
With the drinks, we think they got stronger as the day went on. And stronger at mobay and reggae, however you just need to ask for your drink to be extra strong and they’ll add to it no bother. The wine was also far better in the palace than the other rius.
Activities:
The activities here were constant, during the daytime, the entertainment team are constantly putting on activities and games and even a foam party on Wednesday. You can join in with group activities or play games on your own.
Water sports - palace guests can access them at either the reggae or the mobay side. At the reggae there are 2 kayaks, a 2 seater peddle boat and a 4 seater peddle boat (however 4-seater was faulty), and 2 paddle boards, one of which doesn’t have a fin so can make navigation challenging. There’s also the same at the mobay side.
I had one negative experience using these at the mobay side where the staff member continuously messed us around and I ended up not getting to go out as he gave the kayak to someone else who came after me. When going to the reggae side, it seems like this is only an issue with this one staff member and not the general experience. The ladies at the reggae side were always very helpful.
They also sold us a half day catamaran trip for $80pp which picked us up at 9am and took us snorkelling off doctors cave beach and then to tropical bliss private beach, which was stunning. We returned back at 12.30. Pick up and drop off are both from the reggae beach which made this even better as no taxi time. We also got very lucky and got the whole catamaran to ourselves (group of 4) when the boat was meant for 40.
The night activities were decent. The aqua ballet and circus show were questionable, however decent if you want something to do/watch. The steel drum band however were incredible. They put a huge show on, dancing and playing for an hour. This was one of the highlights of our whole trip.
Jamaica as a destination:
STUNNING. VIBES. LIVELY. 10/10
I cannot fault Jamaica at all. The country is beautiful, the people are all so vibrant and happy, and everywhere we saw was exceptionally clean.
I can’t stress enough how safe I felt. My mum and I went for a walk to the nearby shopping mall and literally had truck drivers helping us cross the busy road both times we tried to cross. Everyone goes above and beyond to help out.
Even when we went into mobay for a day, everyone was very friendly and happy to chat and help us out.
Weather:
Ignore the forecasts that say rain every day. It really does just rain for an hour or so, torrential (don’t get me wrong) but then it clears and you’re usually grateful for the rain as it reduces the humidity. The resort are proactive in adapting any entertainment to accommodate the weather as well. Overall we had great weather, clear skies and 29 degrees consistently with uv of about 7-9 at midday.
Airport:
The airport is literally 10 mins away from the hotel. We prebooked a taxi for our arrival and paid $35usd for this which seemed reasonable. Apparently the tui bus took a while to leave the airport.
We did get the tui collection on departure and got picked up at 2pm and our flight was 4.30, we thought this wasn’t a lot of time however was definitely proven wrong as we arrived at the airport by 2.15 and had got through security and bag drop by 2.50.
There is loads of really good shopping at the airport and also plenty seating. I heard people booked the lounge as they were told there’s not enough seating however this is definitely not true and we were there at peak time.
Pelancong berkumpulan
Komen: 3 Dis 2024
Dated but great staff
Riu palace Jamaica has some great staff who make your holiday enjoyable. Best thing is being able to go to Riu Reggae and Riu Montego Bay.
Riu palace jamaica is clean but rooms are dated. Scuffs on walls, shower door didn't close properly. The front door had to be pushed shut otherwise it just stays open when you enter. I know it's caribbean but only one thin sheet! There is a blanket in wardrobe but not sure how long that had been in the wardrobe for. Would suggest having at least two to three thin sheets. Well we had two first night then noticed this was removed and only one. With air-conditioning on was cold at night so used bathrobe. Pillows were a bit uncomfortable and both parties ended up with hurting necks in morning.
The service provided by all staff is the best feature of this hotel. Reception staff, cleaning staff, all restaurant staff are polite, friendly and helpful. Shout out to Audley who ensured that our breakfast experience was one in a million!!
I guess your stay will depend on what you are looking for. If you want a peaceful, tranquil stay by the pool or beach then this adult only hotel was quiet. Although I preferred the energy and buzz of Montego Bay( and food at jerk hut is amazing) be prepared to queue!
Not impressed with the food at the steakhouse restaurant, nor Poolside bar as it tasted like it was from the day before.
Buffet food was good but at times there were small flies in some cold food items!!
Entertainment team were fantastic! Need to update entertainment programs though as I have been to rius for years and still they have the Michael Jackson and travelling steel pan players! But if you have never seen then you will enjoy.
Gym OK although limited equipment with one bike, one cross trainer and two treadmills. There are weights but for the size of hotel gym should be bigger. Get there before 6am to use equipment without a wait.
All in all had a good stay.
Riu palace jamaica is clean but rooms are dated. Scuffs on walls, shower door didn't close properly. The front door had to be pushed shut otherwise it just stays open when you enter. I know it's caribbean but only one thin sheet! There is a blanket in wardrobe but not sure how long that had been in the wardrobe for. Would suggest having at least two to three thin sheets. Well we had two first night then noticed this was removed and only one. With air-conditioning on was cold at night so used bathrobe. Pillows were a bit uncomfortable and both parties ended up with hurting necks in morning.
The service provided by all staff is the best feature of this hotel. Reception staff, cleaning staff, all restaurant staff are polite, friendly and helpful. Shout out to Audley who ensured that our breakfast experience was one in a million!!
I guess your stay will depend on what you are looking for. If you want a peaceful, tranquil stay by the pool or beach then this adult only hotel was quiet. Although I preferred the energy and buzz of Montego Bay( and food at jerk hut is amazing) be prepared to queue!
Not impressed with the food at the steakhouse restaurant, nor Poolside bar as it tasted like it was from the day before.
Buffet food was good but at times there were small flies in some cold food items!!
Entertainment team were fantastic! Need to update entertainment programs though as I have been to rius for years and still they have the Michael Jackson and travelling steel pan players! But if you have never seen then you will enjoy.
Gym OK although limited equipment with one bike, one cross trainer and two treadmills. There are weights but for the size of hotel gym should be bigger. Get there before 6am to use equipment without a wait.
All in all had a good stay.
Jawapan hotel
Komen: 4 Disember
Dear Resort623585,
Thank you very much for choosing Riu and for sharing your feedback.
We are committed to provide excellent services to our guests and to create a familiar atmosphere, therefore, we are saddened to find that you encountered the mentioned inconveniences and that this overshadowed your experience.
Your comments will be forwarded to the responsible department for a proper follow up, in order to reassure to improve our guest’s service and we do hope that we will have the opportunity to welcome you back again for a true RIU experience!
We remain with best wishes,
Hotel Riu Palace Jamaica
Online Reputation Manager
Thank you very much for choosing Riu and for sharing your feedback.
We are committed to provide excellent services to our guests and to create a familiar atmosphere, therefore, we are saddened to find that you encountered the mentioned inconveniences and that this overshadowed your experience.
Your comments will be forwarded to the responsible department for a proper follow up, in order to reassure to improve our guest’s service and we do hope that we will have the opportunity to welcome you back again for a true RIU experience!
We remain with best wishes,
Hotel Riu Palace Jamaica
Online Reputation Manager
Pasangan
Komen: 18 Sep 2024
Telah menginap pada: Mac 2024
Go and get Happy Vibes!
The best holiday we have ever had.....we're in our mid 70's and loved every minute! The hotel staff, the entertainment team are pretty awesome, the great food offer, Spotlessly clean. Fun all day and every day...off the scale! We danced our socks off every day/night. We would definitely come back to Riu Negril.
Pasangan
UK
Komen: 15 Sep 2024
Telah menginap pada: Sep 2024
Stunning place
What an amazing beautiful place. From our arrival to departure I can not fault this hotel. Staff are so happy friendly and can’t do enough for you. Big shout out to Audley that man deserves a pay rise he is awesome
Each morning has our coffee ready and knew all our group of 9. Nothing was to much trouble for him. Entertainment guys go out of their way to always come and say hi loves them all.
We had our wedding on the beach and that’s was magical. We will definitely be coming back
Each morning has our coffee ready and knew all our group of 9. Nothing was to much trouble for him. Entertainment guys go out of their way to always come and say hi loves them all.
We had our wedding on the beach and that’s was magical. We will definitely be coming back
Jawapan hotel
Komen: 19 September
Dear Sharon J.,
It is rewarding to read you appreciated the efforts of our beautiful staff.
Thank you very much for choosing us!
The best compliment is learning you had a nice time.
We will welcome you with open arms, Sharon.
Kindest wishes!
Hotel Riu Palace Jamaica
Online Reputation Manager
It is rewarding to read you appreciated the efforts of our beautiful staff.
Thank you very much for choosing us!
The best compliment is learning you had a nice time.
We will welcome you with open arms, Sharon.
Kindest wishes!
Hotel Riu Palace Jamaica
Online Reputation Manager
Lain-lain
Komen: 8 Mac 2025
Great stay in a beautiful location.
We had a great time at the RIU Palace! The staff was very friendly and welcoming. The resort is nice, the rooms could be a tad nicer with maybe nicer pillows and bedding. Also, the lighting in the bathroom for doing your makeup is terrible and there is no ventilation in the bathroom. Yikes! The light bulb went out in the bathroom the day before we left and you don't get any natural light in there without the door open. Oh and the mornings are rough if you are not an early riser as people are loud in the mornings in the hall and the side road is busy that is in front of our room because it is open air. There were also a couple dogs across the street that would sleep all day but bark at night lol. It didn't bother me too much though. Overall, those were small things for us and we thoroughly enjoyed our trip and stay at the RIU. You don't spend much time in your room anyway!
Lokasi cemerlang
Ironshore P.O, Rose Hall, Mahoe Bay, Montego Bay, Jamaica|0.62km dari Coral Gardens Neighborhood Beach
10 aktiviti untuk dilakukandalam 2.26 km
0.62km
0.97km
1.03km
Lapangan terbangdalam 5.85 km
5.85km
Daftar masuk dan daftar keluar
Daftar masuk dari:
15:00
Daftar keluar sebelum:
12:00
Untuk makluman anda
Kanak-kanak tidak dibenarkan di hotel ini
Katil bayi tidak boleh ditambah
Haiwan peliharaan tidak dibenarkan
Sarapan tersedia
Harga sarapan
Sila hubungi hotel untuk maklumat harga
Menu sarapan
Bufet
Anda mesti menunjukkan kad pengenalan bergambar serta kad kredit semasa mendaftar masuk. Harap maklum bahawa semua Permintaan Khas adalah tertakluk kepada ketersediaan dan bayaran tambahan mungkin dikenakan. Sekiranya berlaku keberangkatan awal, pihak penginapan akan mengenakan jumlah penuh penginapan kepada anda. The new exclusive Elite Service by RIU includes the following: - Premium room locations - Access to premium branded drinks at selected bars (lobby bar, chill out bar and wet bar) - Access to reserved pool area with exclusive bar (wet bar) - Access to reserved beach area with exclusive bar (Elite Club Beach) - Access to exclusive restaurants (breakfast a la carte and specialty Elite Club restaurant) - Access to table booking in themed restaurants via Riu App - Upgraded in-room liquor dispenser with premium brands - Upgraded room service, including vegetarian options - Upgraded minibar with snacks and a bottle of wine - In-room aromatherapy - Exclusive welcome gift - Priority access at reception and Elite Club wristband - Guaranteed late check-out until 1 PM, and early check-in subject to availability
Hotel menerima kaedah bayaran berikut: 
Riu Palace Jamaica - Adults Only - All Inclusive Elite Club: Soalan Lazim
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